Your physical health is important to us.  Contact Us to give us feedback on your experience with us. Here’s what our clients have to say about working with Chipperfield Physiotherapy:

“I have been going to Chipperfield Physio for over a year, mostly to see Melanie for a painful neck disc injury. Mel is patient, professional, kind, talented, and straightforward. Thanks to her I’ve been able to recover over time, and modify my biking and swimming style, as well as my computer posture, to get back to my active life. I have also worked closely with Justin and Liz, and everyone I’ve worked with at Chipperfield Physio has been supportive and friendly, flexible with their time, generous with their knowledge, understanding of my pain, and a true pleasure to work with.” -Heidi E.

I saw Justin Chipperfield about a year ago as I was recovering from a fractured ankle and surgery to repair it. Justin was an excellent physiotherapist and coach through the entire process. He gave me exercises weekly that were suitable for my level of progression and always kept me motivated to try just a little bit more each time. I felt that he was not only looking after my specific injury but also coached and supported me through a frequently frustrating recovery process. As a runner I was particularly concerned about how the injury would impact my future ability to run and often chaffed at my perceived lack of progress. Justin did a great job of managing my spirits – being encouraging and optimistic but also realistic when I overdid it once in a while. Today I am happy to say that I am back running well. I would not hesitate to call Justin in the future and recommend him happily when friends and acquaintances are looking for a good physiotherapist. Thank you Justin!” -Robin F.

“In early February I fell and dislocated my left shoulder. I was referred to Justin through my sister.  Justin’s lane studio for treatment and exercises is well equipped including the availability of quiet relaxing music.  Justin’s manner put me at ease, and he explained movements as he manipulated my arm to best help it heal. At first I was receiving treatment weekly but now I’ve progressed to twice a month and am at 80% recovery. I would have no hesitation in recommending his services to anyone in need.  Be safe and work safe!” -Andrew S.

“After sustaining a serious tibial pilon fracture of my ankle, physiotherapy was to become a critical part of my recovery plan.  Justin has played a key role in my recovery, supporting me through many phases.  The care, patience and coaching that he gave during our initial in-home treatments quickly earned my trust, easing any anxiety that I had about my health and recovery. With incredible skill, kindness and care, along with tools and information, Justin gave me the confidence to continue my physio plan between our sessions.  As I transitioned to treatments in clinic, he worked with me to assess my progress, continued to modify and expand my plan and coach me through the natural ups and downs. Without Justin’s skill, dedication and compassion, I wouldn’t be making the recovery that I am.  Thank you, Justin, for being such an important part of my healing – I am grateful for you and your work.” -Bronwyn S.

“I saw Melanie for issues resulting from sports injury: namely my foot and
elbow.  Her level of attention and care is incredible and her understanding
and application of techniques completely alleviated my symptoms.  I also
appreciated her proactive approach to injury prevention with stretches and
exercises to avoid future problems.  I am happily now back on the tennis
court thanks to Mel!” -Sandy L.

“Liz is an excellent massage therapist.  She was my very first in home massage therapist and her mannerism and massage techniques are quite exceptional!  I will definitely recommend her to anyone.” -Charisse L.

“I am writing to demonstrate my complete satisfaction with the service that Chipperfield Physio supplies and, more importantly, sending qualified and competent personnel such as Julie Adair.

Julie was the perfect person to put me at ease when I left the hospital after 1 week due to lower back problems (4 bulging discs). My wife had desperately searched for someone on-line after I was released early. Julie was available on the weekend and assisted me to walk and not rely on a walker. It only took two visits to get me on track.

More recently this past weekend, I had a similar episode, not as severe, and Julie had me walking, albeit gingerly, same visit one day later. She applied treatment, small amount of massage and then had me do stretches. Importantly, she followed up with me and supplied me with exercises in an e-mail (diagrams and good descriptions).

I would recommend Chipperfield [Physiotherapy] and more specifically Julie for one’s physio needs. She is very knowledgeable and caring in addition to having the so-called “bedside manners” that are hard to experience in this day and age.” –Alex A.

“This is for one of the most amazing people on my ACL recovery support team.  Without a doubt, Justin played a key role in my recovery. He was attentive, patient and most importantly, he was very informative.  I’m your typical type A personality; I did my own research online and asked a lot of questions. I wanted my recovery to be as efficient as possible, and Justin made it happen. Not only did Justin help me during my session, he collaborated with my yoga instructor and weight trainer to create a specialized recovery plan. I am extremely grateful to have had him by my side during this difficult process.”-Olivia L.

“At about 3 months old, we noticed our premature triplets had flat heads, which was due to torticollis.  We were referred to Justin by our Pediatrician.  We are familiar with physiotherapy for adults but were amazed at what you can do proactively and as preventative measures at such a young age.  The exercises seemed daunting for such fragile young people but Justin was so experienced in handling them and took great care in teaching us how to continue the exercises in-between sessions.  Ever flexible, knowledgeable and understanding – He is simply amazing with babies!  We are so happy that we were able to work with Justin!” -Wendy C.

“I arranged for Justin Chipperfield to be my physiotherapist following hip surgery due to the fact that he would come to my home.  I was in a great deal of pain when I met Justin and he immediately helped me with simple things such as how to go from sitting to standing, how to use a walker and crutches correctly, etc. By the end of the first session he had instilled in me a renewed sense of confidence and belief that I could navigate the rehabilitation process. For the next four months Justin visited me at my home on a regular basis which made such a huge difference. He was able to assess my physio needs within my own setting and geared my exercises to suit my needs within that setting. Justin demonstrated a wide range of skills and knowledge and, most importantly, his personable, warm and respectful approach made the daunting task of regaining mobility and strength reachable goals. He encouraged me to listen to my body and to believe in my instincts. He also conferred with my surgeon when I suffered a strained muscle due to my overly ambitious activities in the early days. It was a true pleasure to work with Justin. His visits felt like a lifeline to me during my recovery. I would highly recommend him as a physiotherapist.” –Marcie S.

“I found Justin on the Physiotherapy Association of British Columbia website. My orthopedic surgeon suggested getting some physiotherapy treatment to help me optimize my hip function due to arthritis. I found Justin to be very personable when I first met him. He was attentive and professional. Justin’s home studio is a great space for carrying out the treatment sessions. Justin is very reliable and knowledgeable and I would continue to see him and/or book him for other medical issues in the future. I would also recommend him to family and friends.” –Nicoline S.

“We came to Justin after our son injured his shoulder playing tennis. This set back was disappointing for our son but Justin quickly assessed his injury and prescribed a step by step approach to get him back on court as soon as possible. Justin’s work is both thorough and professional. He is a natural with kids and his professional experience was apparent from the first visit.

Justin treated our son in his lane way home studio, its a great space with all the equipment at his finger tips.  It also  made it that much easier for our son to focus on the treatment and exercises.

Although we hope not to have to use Justin’s services again soon, he will be the first person we call for support if our kids are injured.”  -Denise A.

“Justin has helped me and my young son with a few different sports injuries, including back pain and ligament/muscle strains. 

He has tremendous knowledge and compassion, and he explains both the injury and the course of treatment in ways we can understand and apply. 

Justin always helps us get back on the ice or field quickly, and in the best possible health” 

-Paul P.